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Marketing Coordinator EPICS

Apply now Job no: 605790
Work type: Permanent
Location: Basel
Categories: Western Europe, Individual Contributor, Administration, Customer Service, Marketing, Sales

Position Overview:

This position is responsible for the planning and implementing of marketing and event activities for the EPICS region (Spain, Portugal, Switzerland, and Israel). This includes to coordinate the availability and dissemination of all marketing communications as well as driving travel and event organisation. The position also drives the Swiss market direct to consumer and Cochlear Family activities in close collaboration with the Service Business Manager. In addition, it supports the General Manager with administrative tasks (team meetings, budget, minutes etc.).

The role part of the EPICS sales organization and apart from the marketing support focus a sales orientation is required for this position.

 

Accountabilities: 

Event EPICS:

·      Prepare conference participation (booth, layout/text of invitations/programmes, sending out brochures, etc.).

o   National and international congresses

o   Conference days at individual clinics

o   Local Cochlear Workshops and Launch events

·      Organize customers international congress travel

·      Collaborate closely with distributors for their events

·      Track and organise demo material and spare parts for workshops

Marketing communication EPICS:

·      Manage availability of marketing material as provided by the EMEA marketing department.

·      Coordinate translation and proofreading of marketing material

·      Ordering and distribution of marketing material to professionals and distributors

·      Responsible for Swiss and distributor Internet appearance as web coordinator.

·      Advertisement execution including evaluation

·      Support and carry out mailings as appropriate.

·      Maintain customer date for mailings in SalesForce

Direct to consumer Switzerland and distributors

·      Organize Cochlear Implants (CI) candidate events in collaboration with CI clinics and hearing impaired associations

·      Collaborate with CI Clinics and national patient organization (pro audio) for neutral category approach of the sessions

·      Create CI awareness for hearing impaired where a Hearing Aid is not helping

·      Assure national spread of sessions in the Switzerland based on CI clinic region

·      Focus on consent for candidate follow-up to guide real candidates into CI path way.

Coordination of Cochlear Family Switzerland

·      Support all Cochlear Family related activities and act as point of contact for incoming Cochlear Family queries.

·      Promote Cochlear Family to all customers and thus support to increase the number of members.

·      Handle all Cochlear Family related promotions.

·      Coordinate campaigns via Marketo tool to ensure value creation for Family membership.

Administrative Support of General Manager EPICS

·      Organize internal meetings (Agenda, location, minutes etc.)

·      Budget overview and management.

·      Promote Cochlear Family to all customers and thus support to increase the number of members.

·      Handle all Cochlear Family related promotions.

·      Coordinate campaigns via Marketo tool to ensure value creation for Family membership.

Key requirements: 

Minimum

  • Education:

    • Commercial education (KV or similar) and diploma in marketing planning.
  • Work Experience:

    • Several years of experience in Marketing and event management
    • Experience working in international matrix organization
  • IT Skills:

    • MS Office (advanced)
    • Salesforce CRM
  • Language Skills/ Proficiency:

    • Spanish and English (excellent, fluent), French
    • Swiss/German
  • Soft Skills:

    • Communication/Interpersonal Skills: Excellent written & verbal communication/social and relationship building skills.
    • Organizational Skills: Must administer a range of topics/activities in parallel.
    • Precision and Quality mind set: Must ensure high quality of work with attention to detail.
    • Team Cooperation: Acts in an interface function, having to coordinate with various functional representatives on a regular basis.

Ideal

  • Education: Advanced/further education in commercial field
  • Work Experience:

    • Experience in Marketing and/or Sales field
    • Experience in life sciences sector

Region-specific Requirements

  • Occasional travel within Switzerland, Israel, Spain and Portugal is required (~30%)

 

Advertised: Romance Standard Time
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