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Technical Writer/Configurator Sydney
Newly created position for an experienced Technical Writer/Configurator with exceptional collaboration skills
Bilingual Customer Service Specialist Centennial
If you are looking to make an audible difference in people’s lives, then the Bilingual Customer Service Specialist role is right for you. Our customers rely on us to provide responsive and complete service to ensure their needs are met in a timely manner. This role directly connects with the customer through telephone conversation, email and chat functionality and is located in our Americas head office based in Centennial, CO.
Customer Service Rep Seoul
Provide a superior level of customer service to customers in Korea
Market Access Specialist Bologna
Position Overview / Purpose: To drive the growth of the implantable hearing solutions across the designated region by reducing access barriers through influencing policy, driving reimbursement advances for new and existing technologies and generating evidence based solutions.
People & Culture Officer Brisbane
Are you passionate about HR? Would you like to do something really meaningful with your skills? Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to recruit with Cochlear; an iconic Australian company, leading the world in implantable hearing solutions.
Global Complaints Manager Sydney
The Global Complaints Manager is responsible for ensuring compliance through an effective triage and management of customer feedback into the complaints process. This position is responsible for the end to end management of complaints from entry to closure. This includes managing teams (Australia and international) and maintaining all activities associated with customer complaints such as regulatory reporting (MDR and Vigilance). The Global Complaints Manager is responsible for ensuring all complaints and complaint investigation files are maintained to all applicable global regulatory requirements. The position is responsible for ensuring the supporting IT systems are effective and drive continuous improvement through metrics.
Test Systems LabVIEW Developer Sydney
The purpose of the Test Systems LabVIEW role is to develop, modify and improve test method implementation within Cochlear’s test framework to ensure that manufacturing test systems meet their intended use of ensuring that delivered products meet their specified performance. This includes identifying and implementing tools that enhance the end user experience, optimising the efficiency of test code, and ensuring modules are developed for the purpose of re-use
Client Service Specialist Centennial
If you are a collaborative and creative thinker who responds to the customer with a sense of urgency and accepts responsibility to see things through, then the Client Service Specialist role is right for you. Our clinic and professional customers rely on us for complete and comprehensive account management. This role directly connects with the customer and works collaboratively with key business partners and stakeholders across the organization. This position is located in the Americas head office based in Centennial, CO.
Patient Account Collections Specialist Centennial
The Patient Account Collections Specialist is responsible for providing exceptional service by acting with a sense of urgency to perform collection follow-up with patients regarding open accounts receivable and/or delinquent accounts while demonstrating a high degree of knowledge, integrity, and empathy in all aspects of team performance and operations. Primary responsibilities include contacting patients to pursue account resolution, explaining and reviewing account activity with patients, extending payment options and collecting payments. The key purpose of the Patient Account Collections Specialist is to pursue reimbursement of services rendered and achieve accounts receivable resolution. This position is located in the Cochlear Americas head office based in Centennial, CO.
Hear Always Technician Centennial
In order to help Cochlear support cochlear implant recipients, we are recruiting for a Hear Always Technician in our Americas head office based in Centennial, CO. To be successful in this role you’ll be able to directly impact and enhance the recipient’s experience with Cochlear. You’ll work collaboratively with Clinical, Customer Service, Reimbursement, Recipient Services, and the Supply Chain to ensure the recipient’s processor is programmed and ready for use immediately upon arrival. This role is responsible for the daily delivery and execution of the Hear Always service programs.
Indirect Procurement Specialist Sydney
A newly created opportunity to join our Indirect Procurement team as an Indirect Procurement Specialist, in the Marketing and Services space
Financial Accountant Sydney
We have an exciting opportunity for an experienced Financial Accountant to work at the headquarters of an iconic Australian company, leading the world in implantable hearing solutions. The successful Financial Accountant will have the opportunity to provide critical support to the financial accounting function of the Australia and New Zealand sub-region.
Principal Research Audiologist Gothenburg
Are you an audiologist who is passionate about clinical and audiology research? Do you have a university degree and PhD within Audiology that you can utilise to provide audiological expertise and support in clinical investigations while working within the world’s leading company in implantable hearing solutions?
Manager Manufacturing Gothenburg
Do you have a solid experience in leading and developing manufacturing operations from a global company? We can offer a unique opportunity to manage our Manufacturing department within the world´s leading company in implantable hearing solutions
(Senior) RQR Specialist Tokyo
Work with Director, Regulatory, Quality & Reimbursement and NCC QA manager to plan, lead and drive GVP relevant matters for Japan as well as keeping compliance according to Japanese Pharma and Medical device law. Plan, execute and manage GVP area to improve Japan complaint handle and PMDA report system and implementation level. This role is expected to work as a part of entire QMS of NCC with NCC QA Manager. Main area is GVP, but also contribution to QA daily work is expected. At NCC, QMS means not only QMS ordinance, but also includes other PMDL relevant regulation. GVP is also included. The actual relationship with QA Manager will be discussed and defined with the candidate through interview according to his/her experience and motivation.
Procurement Customer Service Officer Kuala Lumpur
The Procurement Customer Service Officer is responsible for executing support tasks for Cochlear’s procurement function, as per Procurement policy. This includes support of Cochlear’s regional operations located in Australia, Europe, Asia and the Americas. They are also responsible for ensuring a high standard of customer service is maintained by the Procurement Customer Service Team for internal stakeholders, with timely responses, thorough investigations and clear communications.
Medical Receptionist Melbourne
The work we do at Cochlear helps people with hearing loss to connect to others and live full lives. In this role, the Medical Receptionist will have the unique opportunity to be a part of a new Cochlear Care Centre opening in Geelong. Your skills and experience will play a key role in creating a positive and impacting experience for patients and Cochlear recipients across the wider Geelong area.
Senior Producer Sydney
Focusing on Online Projects, the Senior Producer will be responsible for the Digital Experience across Cochlears properties.
NPI Project Leader Gothenburg
Do you have experience project leading industrialisation related activities in leading high tech companies? Are you looking for the opportunity to use your experience to make a really profound difference? How would you feel knowing that you have helped people around the world, young and old, to hear their friends and family again? We can offer a unique opportunity to work with the world leader in implantable hearing solutions and to join the management team of Cochlear Bone Anchored Solutions in Gothenburg, Sweden.
Field Support Specialist Tokyo
To support the achievement of company goals & objectives by providing timely and accurate coordination service to Sales and Clinical Field Team.

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