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Manager Manufacturing Support (KL)

Apply now Job no: 612564
Work type: Permanent
Location: Kuala Lumpur
Categories: Engineering, Asia Pacific, People Manager

Cochlear's mission is to help people hear and be heard. Around the world, more people choose Cochlear-branded hearing implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people's lives. Learn and grow with us as we tackle the most complex challenges in helping people to Hear Now. And Always.

Cochlear Malaysia, Manufacture & Service Sound Processors to support Cochlear’s global operations over 100 countries. To support the growth in Manufacturing, we have a fantastic opportunity for a Manager - Manufacturing Support to work in Cochlear Malaysia. You will be overall responsible for the Manufacturing on yield, quality and throughput issues. The Manager - Manufacturing Support is also accountable to provide solution to identified production problems.

In this role you will be responsible for:                   

  • Leading engineers in understanding product and process design principles, to establish manufacturing environment with built in quality during new product transfer.
  • Manage day-to-day activities of Engineering & Business Systems to ensure the optimum utilization of resources to maintain reliable and efficient operation.
  • Provide leadership to manufacturing support team, scale-up and commercialize processes and facilities, uses judgement on a variety of problems requiring deviation from standard practices.
  • Plan and initiate programs to achieve Operational Excellence in Engineering and Maintenance activities that have impact on productivity, quality, safety, reliability, and cost.
  • Implement lean manufacturing practices to reduce waste and improve productivity, cost, and speed to market.
  • Make technical decisions in engineering subjects, quality subjects, mid-term priority as well as collaboration with other affiliates.
  • Responsible for overall safety of personnel, company assets, and the surrounding environment.
  • Supports manufacturing operations with technical services to ensure short and long term targets are met on time and within budget in a safe, hygienic and quality controlled environment.
  • Ensures adherence and compliance to the Quality System and relevant regulatory bodies.
  • Lead complex and technical investigation.
  • Support the Manufacturing engineering and support group in the creation and maintenance of manufacturing documentation, product configuration, product testing and tooling design and associated documentation throughout the product life cycle (MO till obsolescence).
  • Develop stable and reliable manufacturing processes within Cochlear and at suppliers of manufactured components.
  • Ensure training metrics are developed and maintained and appropriate development targets are developed for everyone in the team.
  • To develop and integrate metrics into the projects and operations that clearly demonstrate the value of engineering to the business.
  • Develop the technology strategy road map for the manufacturing network in order to support the introduction of new product, the transfer of products within the manufacturing network and to maintain Cochlear manufacturing line competitiveness.
  • Supports Manufacturing IT Systems


Why is this role right for you?

  • Minimum Bachelor’s Degree in Engineering field or equivalent discipline.
  • Minimum 8 years of experience in medical device manufacturing environment is a MUST for this role.
  • At least 5 years of experience in managing people managers and 8 years of experience in managing at least 5 – 10 direct reports is a MUST for this role.
  • Working knowledge of ISO13485, FDA CFR - 21, cGMP standards in highly regulated environment within a QMS framework is highly desirable for this role.
  • Demonstrated experience in managing external auditors in a manufacturing environment i.e TUV, FDA, TGA, etc.
  • Working exposure to CAPA, NCR, Concession, etc is essential for this role.
  • MUST have demonstrated "hands-on" experience with all facets of production, people, machines and processes.
  • Deep understanding of ERP system in highly regulated environment is an added advantage.
  • Exposure to product life cycle & product transfer process in a medical device manufacturing environment.
  • MUST have demonstrated "hands-on" experience with all facets of production, people, machines and processes.
  • Experience in resource management versus production support and projects is highly desirable for this role.
  • Experience in writing and/or verbally project updates, problem descriptions and resolutions and other issues with engineers and senior management is highly essential for this role.
  • Hands on experience in the implementation and improvement of quality procedures and processes.
  • Demonstrated experience working on process and systems improvements in a manufacturing through applying lean concepts.
  • Has the ability to influence cross-functional partners, business units, and/or sites and may engage with and influence senior management
  • Has excellent financial acumen in managing manufacturing operations.
  • Demonstrated experience to compliance to WHS practices and regulations.
  • Experience in ensuring effective use of common and standardized management process such as rotation plans, shift start-up/shutdown, shift handover, 5S standards, pillar charts, pin mapping, flexibility matrix, etc.
  • Proficient in Excel, Word, PowerPoint, Statistics and other software is required for this role.
  • Ability to interpret numbers and turn them into simplified management reports (charts, graphs, etc.) is highly desirable for this role.


This is your chance to be part of a premier organization with a great culture, working in a dynamic, growing and rapidly evolving environment to deliver outstanding results that benefit our customers every day. Be part of something purposeful and APPLY now by clicking on the link below and see your career grow!

Advertised: Singapore Standard Time
Anticpated Application Closing: Singapore Standard Time

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