Documentation Control and Training Specialist
Change people’s lives and love what you do! Cochlear is the most recognized brand in hearing health care.
Human needs have always been our inspiration, ever since Professor Graeme Clark set out to create the first multi-channel cochlear implant because he saw his father struggle with hearing loss. We always start with people in mind – thinking about their needs.
For this reason, our products, services and support will continue to evolve and improve. We are by our customers’ side through the entire hearing journey, so they can experience a life full of hearing. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives and working in an organization where they can be part of bringing the mission to life each day.
About the role
In order to help Cochlear continue to grow and service our customers, we are recruiting for a Document Control and Training Specialist in Lone Tree, Colorado Office.
To be successful in this role you’ll be able to pay attention to detail, have good computer skills, and good communication skills and work with cross functional teams. You’ll work collaboratively with all teams in the Cochlear Americas to process change requests and ensure training requirements are met to ensure compliance for training, document control and change control. This technical role is responsible for compliance to document control, change control and training.
- Review, assess, provide feedback on document control issues, and approve SOPs and marketing materials at the document control step in the approval process in document control
- Meet with People Managers to create, maintain, and update job title specific training matrices
- Monitoring and Reporting on delinquent training assignments and document change requests
- Assist personnel in document retrieval and revision of documents
- Responsible for submitting Document Controls Metrics
- Responsible for submitting Training metrics associated with MasterControl
To add value to Cochlear in this role you'll be able to meet and demonstrate the following knowledge, skills and abilities in your application and at interview:
- 1-3 years of experience in a regulated environment
- Strong computer skills, including Microsoft Office and experience in eQMS (prefer Master Control experience)
- Communication skills, able to communicate effectively with cross functional teams
- Experience with FDA regulations
- Experience working in Document Control and/or Training process
Physical & Mental Demands
The physical and mental demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the individual is regularly required to be in a stationary (seated/standing) position; utilize business technology for work product delivery, communicate orally and in writing with others internal or external to the organization, utilize problem solving/critical thinking skills to discern and convey information. May occasionally transport/move up to 25 pounds. Specific vision abilities required by this job include ability to adjust focus.
While performing the duties of this job, the individual is regularly required to utilize comprehension, critical thinking, communication, problem solving, organization reasoning, relating to others and discernment of items such as product specifications, procedures and processes to customers (whether internal or external). Influence, organization of information and planning are also required.
The work environment is an office environment and warehouse environment,and are representative of those an individual encounters while performing the essential functions of this job.
In addition to the opportunity to develop your knowledge and grow professionally, we offer competitive wages and benefits. The Target Salary Range for this role is $60,000 - $65,000 per year, as well as a bonus of 4% of base salary.
The overall benefit program includes medical, dental, vision, life and disability, pet insurance, 401K Matching, PTO (vacation, holidays, floating holidays, sick and volunteer time off), tuition reimbursement, transportation supplementation, maternity and paternity leave, and wellness programs.
Apply now by completing your application form online. Applicants must meet the job specific application criteria to be considered. Visit our careers site at www.cochlear.us/careers to learn more.
Cochlear Americas is an Equal Opportunity, Affirmative Action Employer and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state or local law. In addition, Cochlear will provide reasonable accommodations for qualified individuals with disabilities. If you require accommodation with completing the online application, please contact us via web or phone at 303-264-2549.