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Clinical Technical Specialist Iberia, Switzerland & Israel

Apply now Job no: 614144
Work type: Permanent
Location: Basel
Categories: Sales, Western Europe, Individual Contributor

Cochlear is the global market leader in implant hearing solutions and is a top 50 company on the ASX. Cochlear's mission is to help people Hear and Be Heard.
Our Sales Team is currently looking for a Clinical Technical Specialist Iberia, Switzerland & Israel on a permanent basis based in our location in Basel.

The role is responsible to provide clinical and technical support for the entire range of Cochlear products, including hard- and software components, to all distributors, clinics and hearing aid shops. This includes providing on-site clinical/technical services, such as switch-ons/fittings/software programming, solving technical issues, surgical support as well as e-mail and phone support.

The role is further responsible to train clinical professionals and staff about Cochlear's new products and service offerings in collaboration with the marketing team.

The role is close to our channel partners and apart from the clinical technical support and training focus a sales orientation to increase market share is required for this position.

The role contributes substantially to Cochlear’s reputation in Switzerland’s direct market. It is integral part of the role to establish strong relationship with clinic professionals by providing outstanding clinical and technical support.

Key Responsibilities

  • Providing Clinical and Technical Support to Clinical Professionals and Distributor Staff  
  • Providing Clinical and Product Training on-site or online training
  • Field Sales Presence and Event Participation
  • Follow relevant quality procedures in order to deliver quality products and services and identify and support the implementation of continuous improvement
  • Contribute ideas on systems and process methods to improve deliverables
  • In alignment with Sales Manager, keep all professionals informed and updated on new clinical or technical information and field issues

Key requirements

  • Master’s degree in health care sciences or equivalent by experience
  • Language Skills: German, French and English (fluent), Spanish must be learned
  • Skilled to work in a fast-moving technological and medical environment
  • Interested in acquiring business/commercial skills.
  • Sales oriented mindset
  • Excellent oral and written communication and presentation skills
  • IT Skills: MS Office (advanced)
  • Willingness to travel and work flexible working hours
  • Team player
  • Outcome focused
  • Willing to help, train and support others

Cochlear can offer

  • The Work - A high impact job supporting world leading technology
  • The Organisation – The global leader in implantable medical device hearing technology
  • The Opportunity – To make a difference to the quality of people’s lives


This is your chance to be part of a premier organization with a great culture, working in a dynamic, growing and rapidly evolving environment to deliver outstanding results that benefit our customers every day. Be part of something purposeful and APPLY now by clicking on the link below and see your career grow!


Visit for more information.


Equal opportunities 

Cochlear is committed to providing equal opportunities to avoid unlawful discrimination on the grounds of race, sex, disability, sexual orientation, religion/belief or age. 

In line with our corporate ethics and statutory obligations we strive to ensure that the work environment is free of harassment and bullying and that everyone is treated with dignity and respect - this is an important aspect of ensuring equal opportunities in employment.

Advertised: Romance Standard Time
Anticipated Application Closing: Romance Standard Time

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