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Regional Change Manager - North America

Apply now Job no: 614386
Work type: Fixed Term Contract (Cochlear payrolled)
Location: Lone Tree, Colorado
Categories: Process Improvement, North America, Individual Contributor

Regional Change Manager - North America

Change people’s lives and love what you do!  Cochlear is the most recognized brand in hearing health care.

Human needs have always been our inspiration, ever since Professor Graeme Clark set out to create the first multi-channel cochlear implant because he saw his father struggle with hearing loss. We always start with people in mind – thinking about their needs.

For this reason, our products, services and support will continue to evolve and improve. We are by our customers’ side through the entire hearing journey, so they can experience a life full of hearing. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives and working in an organization where they can be part of bringing the mission to life each day.

About the role

As Cochlear continues to grow and service our customers, we are recruiting for a Regional Change Manager for our North American region. This role will support Project Sage, an internal global project for Cochlear. This role is scheduled to be a 12 month contract.

In supporting the achievement of our Focus 850 goals, Project Sage aims to enable our global Marketing, Sales and Service teams to deliver the best customer experience through efficient and effective ways of working, the right data and technology solution at their fingertips, and by freeing up capacity for more value-add activities which support business growth.

With design, delivery, and implementation activities about to commence, we are looking for a Change Manger to join our global Change Team.  Key to your success will be an ability to work with project team members and stakeholders in the America’s Region to deliver an aligned change plan and solution which supports effective transition within the region.

Key Responsibilities

  • Conduct regional and local stakeholder analysis, impact assessments and manage associated stakeholder engagement/involvement to ensure that project/stakeholder objectives are aligned
  • Formulate regional and local change management plans based on globally aligned change plan, supplement where necessary to fill gaps and incorporate into broader project and change plans to enable effective change delivery
  • Develop and support regional and local communications and engagement plans to disseminate information on the change to stakeholders throughout the project lifecycle
  • Conduct local and regional change readiness assessments, evaluate results, present findings in a logical and easy-to-understand manner and ensure mitigation strategies are in place
  • Work with Change team training specialists and as required to complete training needs analysis and assist with the design, development, and delivery of training (and/or training materials) required by end users
  • Align to and leverage Cochlear cultural change levers and HEAR behaviours to ensure required behavioural change is achieved
  • Apply and/or create and manage measurement systems to track adoption, utilisation, and proficiency of individual changes
  • Provide change advice and guidance to key local and regional business stakeholders
  • Work with the Change Lead, broader Change and Project team to embed changes, change deliverables and artifacts into BAU to ensure sustained delivery of planned benefits
  • Report on the progress of local and regional change management activities against timeframes, milestones, and budget

Key Requirements

To add value to Cochlear in this role you'll be able to meet and demonstrate the following knowledge, skills and abilities in your application and at interview:

  • Degree qualified in an organisational change related study, i.e. MBA or Master of Commerce and Information Management.
  • Experience in delivering large-scale change initiatives across global organisations, in a highly regulated industry.
  • Experience in process, systems and behavioural change implementations and the impact of these on the organisation.
  • Able to work effectively at all levels in an organisation and build productive relationships amidst an environment of ambiguity and complexity
  • Strong analytic and decision-making abilities.
  • Ability to influence others to move toward a common vision or goal.
  • Project planning and delivery management skills, together with problem solving and analysis.
  • Working knowledge of best practice change and communications approaches and demonstrated success of their implementation.

Physical & Mental Demands

The physical and mental demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the individual is regularly required to be in a stationary (seated/standing) position; utilize business technology for work product delivery, communicate orally and in writing with others internal or external to the organization, utilize problem solving/critical thinking skills to discern and convey information. Specific vision abilities required by this job include ability to adjust focus. The individual is regularly required to utilize comprehension, critical thinking, communication, problem solving, organization reasoning, relating to others and discernment of items such as product specifications, procedures, and processes to customers (whether internal or external).  Influence, organization/classification of information and planning are also required.

The work environment is an office environment and/or a home-office environment and are representative of those an individual encounters while performing the essential functions of this job.

In addition to the opportunity to develop your knowledge and grow professionally, we offer competitive wages and benefits.  The Target Salary Range for this contract is  $96,000 - $140,000 annually depending on experience.

Apply now by completing your application form online. Applicants must meet the job specific application criteria to be considered. Visit our careers site at to learn more.  

Cochlear Americas is an Equal Opportunity, Affirmative Action Employer and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state or local lawIn addition, Cochlear will provide reasonable accommodations for qualified individuals with disabilities.  If you require accommodation with completing the online application, please contact us via web or phone at 303-264-2549.

Advertised: Mountain Daylight Time
Anticipated Application Closing:

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