Cochlear Provider Network Territory Manager
Change people’s lives and love what you do! Cochlear is the most recognized brand in hearing health care.
Human needs have always been our inspiration, ever since Professor Graeme Clark set out to create the first multi-channel cochlear implant because he saw his father struggle with hearing loss. We always start with people in mind – thinking about their needs.
For this reason, our products, services and support will continue to evolve and improve. We are by our customers’ side through the entire hearing journey, so they can experience a life full of hearing. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives and working in an organization where they can be part of bringing the mission to life each day.
About the role
In order to help Cochlear continue to grow and service our customers, we are recruiting for a Cochlear Provider Network Territory Manager in California. Candidates can live in (or be willing to relocate to) any location in California.
In alignment with our organizational principle of providing a safe work environment, employees of Cochlear are required to be fully vaccinated against COVID-19. The only allowable exceptions include qualifying medical and religious accommodation. Proof of your COVID-19 vaccination will be required prior to your start date.
The Cochlear Provider Network brings implantable solutions to all medically based hearing healthcare facilities to ensure they are offered as treatment for patients navigating their hearing loss journey. To be successful in this role you’ll be able to demonstrate exceptional clinical, sales and business planning skills while identifying market opportunities, researching customer needs, and delivering solutions. This sales role is responsible attaining a specified growth number in their territory through utilization of their clinical expertise, strategic planning, sales experience, business acumen and hearing healthcare knowledge.
- As an expert of Cochlear, provide clinical expertise aligned to CPN sales strategies to our professional partners; this includes extensive virtual and in-person training to new clinics in the CPN network.
- Provide technical and product support for the Cochlear product portfolio to CPN clinics; this support may include advising on device programming and candidacy issues, problem solving related to medical/surgical inquiries, and device trouble shooting.
- Plan, coordinate and provide workshops/forums/events related to our devices, services and programs.
To add value to Cochlear in this role you'll be able to meet and demonstrate the following knowledge, skills and abilities in your application and at interview:
- Master’s degree in Audiology and/or a minimum of 3 years Hearing Health industry experience (Audiologist or Hearing Aid Dispenser). Cochlear implant technology experience a plus.
- Prior clinical experience with hearing aids and/or hearing implant technology.
- 1-3 years of proven success in sales in addition to the aforementioned clinical/audiology experience preferred.
- Ability to utilize technology and provide remote/virtual support to customers as needed.
- Willingness and ability to travel up to 50% with overnight stays. Travel is being carefully managed during the COVID-19 crisis and so may result in reduced airline/overnight travel during this time.
Physical & Mental Demands
The physical and mental demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the individual is regularly required to be in a stationary (seated/standing) position; utilize business technology for work product delivery, communicate orally and in writing with others internal or external to the organization, utilize problem solving/critical thinking skills to discern and convey information. Specific vision abilities required by this job include ability to adjust focus.
While performing the duties of this job, the individual is regularly required to utilize comprehension, critical thinking, communication, problem solving, organization reasoning, relating to others and discernment of items such as product specifications, procedures and processes to customers (whether internal or external). Influence, organization/classification of information and planning are also required. The work environment is a home office environment and clinical environment and are representative of those an individual encounters while performing the essential functions of this job.
In addition to the opportunity to develop your knowledge and grow professionally, we offer competitive wages and benefits. The overall benefit program includes medical, dental, vision, life and disability, pet insurance, 401K Matching, Employee Stock Purchase Plan, PTO (vacation, holidays, floating holidays, sick and volunteer time off), tuition reimbursement, transportation supplementation, maternity and paternity leave, and wellness programs.
Apply now by completing your application form online. Applicants must meet the job specific application criteria to be considered. Visit our careers site at www.cochlear.us/careers to learn more.
Cochlear Americas is an Equal Opportunity, Affirmative Action Employer and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state or local law. In addition, Cochlear will provide reasonable accommodations for qualified individuals with disabilities. If you require accommodation with completing the online application, please contact us via web or phone at 303-264-2549.