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Senior Manager - Connected Care

Apply now Job no: 615089
Work type: Permanent
Location: Sydney
Categories: Marketing, Asia Pacific, People Manager

Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.

Cochlear Asia-Pacific, the fastest growing division of Cochlear Ltd, has a direct market presence in Japan, Korea, China, India, SE Asia and Australia & New Zealand. Cochlear conducts most of its leading research, development and manufacturing of cochlear implants in the Asia Pacific region with state-of-the-art manufacturing facilities in Australia and repair facilities in Malaysia.


The Opportunity

If you have been watching the rise of telehealth, this is the chance to be a part of this transformation. In this pivotal role Senior Manager - Connected Care, APAC, you will have the exciting opportunity to drive implementation of Cochlear’s Connected Care innovative technology, being a pioneer in this space.

We are on the forefront of innovation and building the future of telehealth. You will have the unique opportunity to help improve clinical practice, increase clinical efficiencies, and provide access to those needing a cochlear implant.

The Senior Manager - Connected Care, APAC is critical in leading and shaping Cochlear’s connected care strategy and for the Asia Pacific (APAC) region, taking into the account the diversity of the markets and supporting infrastructure, and growing utilization. This role is also pivotal in leading the deployment and growth of major Connected Care launches as well as commercializing and total product lifecycle management of Cochlear’s Clinical Care Portfolio, including programming software (Customer Sound & NFS), Wireless & Remote Programming, Apps and Surgical tools.


Your responsibilities will include…

  • Connected Care Go-To-Market Strategy & Deployment, partnering with key stakeholders in country, region and global teams, this role will take a leadership position in shaping and driving the connected care market for APAC
  • Connected Care Commercialization & Product Management, introduce new products to the market in accordance with the New Product Introduction (NPI) procedure, quickly and effectively throughout the Asia Pacific region
  • Customer insights & development, lead a commercial and customer-centric approach to the Connected Care strategy
  • People management, demonstrate active involvement in the implementation and improvement of relevant quality procedures. Attract, develop and retain the best team to deliver Cochlear’s current and future business objectives


About You

As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers. As a regulated company, Cochlear has a responsibility to hire people with the right skills and qualifications to do the work. To add value to Cochlear in this role, you'll be able to demonstrate the following skills and experience:


  • Graduate qualifications in business, engineering, science or marketing coupled with a minimum of 5 years of product management, marketing or commercial leadership experience
  • Experience in practical audiology and/or knowledge of Cochlear's products (is advantageous)
  • People management experience and demonstrated experience in leading cross-functional project teams and excellent interpersonal and relationship building skills
  • Willingness to travel (approx. 20% of time)



  • 5-10 years of product management/marketing experience preferably in life science industry/medical devices
  • Asia-Pacific regional experience
  • Strong experience working within a diverse, cross-functional, matrix environment and diverse stakeholders in complex/ambiguous projects
  • People leadership experience in building impactful relationships across multiple functions, geographies, cultures
  • Proven success in driving adoption and change in product, technology and/or clinical practices


Developmental Value of the role

This position is a great opportunity to work in a challenging and diverse set of markets with the ability to directly influence product strategy. In this area there is also the opportunity to improve clinical practice, increase clinic efficiencies and access to those needing a cochlear implant which is beneficial to both the business and to candidates in the region.


Why choose us?

For 40 years, Cochlear has been creating reliable products that continue to keep people connected to the world and to each other. We help people of all ages to hear in more than 180 countries around the world. Our technology connects people to life's possibilities and to the people who matter most. We have over 4000 employees globally dedicated to improving people's lives. To date, we have Invested over $2bil to date in research and development.

Visit for more information.

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realize their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.


Advertised: AUS Eastern Standard Time
Anticipated Application Closing: AUS Eastern Standard Time

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