Accountability 1:   In-depth analysis of product, market situation and business partners

• Update and report in-depth analysis of product, market and business partner (distributors and institutes).
• In cooperation with Marketing Department, develop appropriate product strategy (product mix, promotion package), awareness and local funding programs.
• Maintain awareness of competitive products and marketing practices, and keep sales management informed concerning them.

Accountability 2:   Key Account Management  

• Develop and update RMP for top 5 key accounts in the territory, with involvement of distributors.
• Make a tailored key account development plan by each based on information collection and data analysis.
• Maintain high level contact with key stakeholders of selected accounts.
• Ensure RMP plans are implemented and meet the objectives set

Builds and maintains relationships with KOLs.  

Accountability 3:   Customer satisfaction

• With Outcomes and Customer Service team, deliver service and training to professional and recipients to meet customer (professional customers and recipients) needs.
• Build and maintain strong, professional relationships with clinical and administrative staff in assigned accounts.  Through outstanding customer service, maintain a high retention rate of current accounts in territory.   

Accountability 4:  End users approaching

• Set up end users pool.
• Approach end users and provide education and service. 

Accountability 5:  Reporting and adjusting

• Collate market intelligence and co-ordinate marketing activities and any other ad-hoc duties as assigned by the company. The scope of duties may be adjusted at any time at the company’s convenience and special projects or responsibilities may be assigned.