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Manufacturing Supervisor
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Chengdu
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| Cochlear is the global market leader in implant hearing solutions and is a top 100 company on the ASX. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. |
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PLM Configuration Controller
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Kuala Lumpur
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| Change people’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives.
A fantastic opportunity for a highly motivated PLM Configuration Controller to work in Cochlear to provide support to a geographically dispersed Product Lifecycle Management (PLM) Configuration Management Team that has global responsibility for setting, maintaining and enforcing product configuration and change management standards across Cochlear.
PLM is product lifecycle management which is the process of managing the entire lifecycle of a product from inception, through engineering design, and manufacture to service and end of manufactured products. |
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Enterprise Architect - Integration
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Sydney
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| This role will play an integral role in global domain through providing expertise to large and complex IT architecture projects through technical direction and strategy. |
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Sage Program Coordinator
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Sydney
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| We are looking for an experienced Program Coordinator (PC) to support the People & Culture (P&C) transformation program teams on a permanent full time basis. |
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Bilingual Engagement Manager
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San Diego, California
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| Bilingual in Spanish/English? Experience in Consumer Sales, Event Management, Non-Profit or Volunteer Management? Do you love to work for a mission-driven organization that is helping people all over the world? We have the perfect role for you! Cochlear is the global leader in implantable hearing devices and we are hiring in San Diego! |
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Bilingual IT Help desk, Site Engineer
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Denver, Colorado, Lone Tree, Colorado
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| To be successful in this role you’ll be able to provide 1st and 2nd line support for all IT-related issues, supporting telephone, Helpdesk and email requests to resolve operational issues. You will collaborate with the Global Service Desk to deliver excellent support to Cochlear Americas employees. This technical role is responsible for pro-actively checking the ticketing queue, ensuring all incidents and requests assigned to the team are addressed to meet the agreed Service Level Agreement. Responsibilities sometimes require working evenings and/or weekends and may require occasional travel. |
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Client Onboarding Software Support Specialist
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Denver, Colorado, Lone Tree, Colorado
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| To be successful in this role you’ll be able to assist with selling of Connected Care services, onboarding management with both internal and external partners, analyzing and troubleshooting trending issues, escalating technical data privacy and information security processes, acting as a liaison between cross functional teams, and providing an excellent customer and business partner experience. This role will partner with the Customer Success Manager – Data Privacy & Information Security to provide a seamless onboarding experience. |
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Medical Billing & Collections Specialist (Remote)
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Denver, Colorado, Lone Tree, Colorado
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| To be successful in this role, you will provide exceptional service by acting with a sense of urgency to perform collection follow-up with Government insurance carriers regarding open accounts receivable and/or delinquent accounts, while demonstrating a high degree of knowledge, integrity, and empathy in all aspects of team performance and operations. |
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Public Relations Manager
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Lone Tree, Colorado
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| Your success in this role is measured by your ability to manage the public relations function with the goal of accelerating market growth and increasing market share of Cochlear's implantable hearing solutions in the U.S. and Canada. This role is responsible for executing public relations programs and celebrity ambassador program management. This position works collaboratively across our volunteer, recipient, candidate, and professional audiences and works with cross-functional teams to ensure public relations programs and campaigns are aligned and integrated with our digital marketing infrastructure & systems. This role will use their strategic mindset, organizational skills, media experience and passion for public relations to deliver results. |
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Systems & Data Lead (Product Configurations)
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Addlestone
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| In this role you’ll have the opportunity to make a significant contribution to Cochlear's successful history of innovation by delivering high-quality customer experience and operational excellence |
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Office Manager
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Addlestone
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| As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.
The Role
The Office Manager is responsible for the efficient functioning of the UK office, managing a fully repairing lease commitment, HSE responsibilities and a range of administrative and financial tasks, including Opex and Capex budget control and office related procurement.
The role is suited to someone who enjoys working with others across a range of activities, who is able to communicate effectively with stakeholders at all levels. |
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Credit balance & Refund Specialist (Remote)
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Denver, Colorado, Lone Tree, Colorado
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| To be successful in this role, you’ll be able to accurately and efficiently resolve self-pay and insurance credit card balances. You will research credit balances in BrightTree and Oracle to determine whether overpayment occurred and initiate the refund process accordingly, outlining the reason for the refund while including explanation of benefits and invoice correspondence. This role will handle payer refund requests including validating the refund following review of the account history and submission of a refund request. You’ll work collaboratively with Reimbursement team members to research accounts and validate self-pay and insurance refunds. |
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Warehouse Manager
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Centennial, Colorado
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| If you have a background in people management within a Supply Chain environment, this is a fantastic opportunity to join the Supply Chain team at the global leader in implantable hearing devices! |
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Regulatory Affairs Specialist
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Gothenburg
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| We are growing and have an excellent opportunity for a Regulatory Affairs professional to join our Regulatory Pipeline team. You will work with colleagues in R&D, Clinical, Marketing, Manufacturing, and Regional Regulatory Affairs to develop and execute regulatory strategies for our products, from market introduction and all the way to retirement. |
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Senior Manager, Quality and Compliance (Clinical)
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Boston, Massachusetts, Lone Tree, Colorado, Los Angeles, California, Minneapolis, Minnesota
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| As Cochlear continues to grow and service our customers, we are recruiting for a Clinical Quality & Compliance Manager in our Americas head office based in Lone Tree, CO (CAM). |
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Senior System Verification and Validation Engineer
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Mechelen
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| Our R&D Customer Software Department is currently looking for a Senior Systems Verification and Validation Engineer on a permanent basis based for our office in Mechelen. |
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Sales Excellence Representative
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Panama City, Panama
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| The Sales Excellence is responsible for helping build sales excellence and effectiveness across the Latin America region. The Sales Excellence leads the country sales manager network in conjunction with the General Managers to drive sales strategies and synergies, sales excellence KPIs, and share best practice. The position will partner closely with Sales Leardship Team, regional marketing and their global counterparts. |
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National Service Manager
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Beijing
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| This role will provide excellent customer service and champion this throughout the team and organisation. The goal is to keep the customer service team running in an efficient manner, to improve customer service experience and loyalty, implement strategies to increase recipient engagement and to meet customer’s expectations of Cochlear’ s Hear Now and Always value proposition. |
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Senior Commercial Analyst - APAC
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Sydney
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| We are seeking a Senior Commercial Analyst – APAC to provide financial planning and reporting support to the APAC region and be a subject matter expert and true regional business partner |
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Director, Connected Care Innovation, Product & Services Management and Marketing
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Lone Tree, Colorado
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| Cochlear is helping people hear, and be heard, all over the world. Be a part of our amazing mission as the Director, Connected Care Innovation, Product & Services Management and Marketing role! This is a fantastic opportunity to lead the Marketing team specifically focused on our Connected Care products and related services portfolio. |
