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Reimbursement Order Management Supervisor Centennial
This role is responsible for providing world-class customer service to our recipients by effectively supervising staff and overseeing the processing of pending reimbursement orders. The Reimbursement Order Manager Supervisor will assist department management in accomplishing the goals and objectives of the Reimbursement Billing Services Team and will serve as the subject matter expert in the reimbursement data entry and order processing responsibilities.
Corporate Events Coordinator Sydney
Unique position for a Corporate Events Coordinator to be part of our Global Marketing team
Associate Product Marketing Manager, Recipient Services Centennial
In this role you'll have the opportunity to make a significant contribution to Cochlear's successful history of innovation by applying your knowledge of consumer marketing, marketing analytics, ecommerce, digital marketing and email marketing. You'll know you've been successful in this role when you consistently and measurably improve customer satisfaction levels and revenue in your areas of responsibility.
Test Systems Manager - Product Development (not IT) Sydney
Are you passionate about being a people leader in a high tech company? Would you like to do something really meaningful with your skills? Imagine using your experience to help people around the world to hear again.
Customer Service Specialist Centennial
If you are looking to make an audible difference in people’s lives, then the Customer Service Specialist role is right for you. Our customers rely on us to provide responsive and complete service to ensure their needs are met in a timely manner. This role directly connects with the customer through telephone conversation, email and chat functionality and is located in our Americas head office based in Centennial, CO. To be successful in this role, you will learn in the first 90 days the skills to troubleshoot, provide product guidance, and process customer orders while demonstrating a high degree of empathy, sensitivity, and perseverance. This role consistently uses critical thinking and problem solving capabilities to ensure complex customer inquiries are resolved effectively.
Manager, Business Development Transactions Sydney
Would you like to do something really meaningful with your M&A transaction experience? We can offer a unique opportunity to use your Legal and Transaction Management skills with an iconic Australian company, leading the world in implantable hearing solutions. We believe this is one of the most meaningful Business Development jobs in Australia.
APAC Product Manager, Implants (12-14 month Contract) Sydney
A great opportunity for an experienced Product Manager to develop and execute the APAC Implants Product Marketing plan for a dynamic and innovative market leader.
Senior Electrical Engineer - Test Systems Sydney
Are you passionate about creating test hardware? Would you like to do something really meaningful with your skills? Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to leverage your electrical design skills with an iconic Australian company, leading the world in implantable hearing solutions.
Customer Service Representative Centennial
As a Customer Service Representative, you’ll offer world class service through telephone conversation, email and/or chat functionality. By demonstrating a high degree of empathy and patience, you’ll directly impact the customer experience for thousands of cochlear implant recipients across North America. Key responsibilities include processing product orders, assisting with inquiries, anticipating customer's product and service needs, troubleshooting external equipment and providing status updates to audiology clinics. • Top 100 medical device company and market-leader in implantable hearing devices . • Experience, learn, and grow the business from a customer-facing role. Working cross-functionally across the business allows for better overall business acumen while having the opportunity to professionally develop for a long-term career
Executive Assistant Centennial
In order to help Cochlear improve operational efficiency we are recruiting for an Executive Assistant in our Americas head office based in Centennial, CO. To be successful in this role, you’ll be able to provide administrative support to the Vice President of Customer Experience, Recipient Services, Supply Chain, and Service & Repair. You’ll also provide secondary support to management and departmental staff while working cross-functionally across the organization to coordinate administrative functions. This role is responsible for calendaring, coordinating travel arrangements, processing expense reports, preparing presentation materials and completing administrative duties as required in order to deliver on the initiatives of the department.
Hörgeräteakustikermeister/in (m/w) und Hörgeräteakustiker/in (m/w) für unser Cochlear HörCenter Hannover
Cochlear, der Weltmarktführer für implantierbare Hörlösungen wird im Spätsommer 2017 ein Cochlear HörCenter auf ca. 200 qm mit erstklassiger Ausstattung in Köln eröffnen. Für unser HörCenter Köln (Lindenthal) suchen wir ab 01. Juni 2017 eine/n Hörgeräteakustikermeister/in und eine/n Hörgeräteakustiker/in Teil- oder Vollzeit (montags bis freitags). Hörgeräteakustikermeister/in (m/w) und Hörgeräteakustiker/in (m/w) für unser Cochlear HörCenter Seien Sie von der ersten Stunde an dabei, wenn es heißt, Cochlea-Implantat-Träger in der Beratung und Anpassung von CI Prozessoren - und in der bimodalen Versorgung mit Hörgeräten verschiedener Hersteller zu betreuen. In enger Abstimmung mit unserem Kooperationspartner des Cochlear Implant Zentrum der HNO-Klinik, Uniklinik Köln, werden Sie und Ihr Team die bestmöglichen Resultate für unsere Cochlea-Implantat-Träger erzielen. Wenn Sie ein ausgeprochener Teamplayer, smarter Networker und Kundenzufriedenheitsverfechter sind, wollen wir Sie unbedingt in unserem Team haben. Wir freuen uns auf Ihre Bewerbung!
Intern Assistant Accountant Addlestone
As the global leader in hearing solutions, it is our vision to bring the gift of sound to people with moderate to profound hearing loss worldwide. Today, more people wear Cochlear hearing implants than any other brand, confidently relying on Cochlear’s promise of lifetime customer support – Hear now. And always. For our UK office in Addlestone, Surrey we are seeking an 12 Month Intern Assistant Accountant for our Finance UK department. A structured 12 month programme of training and experience in various aspects of Financial Accounting, Procurement and Planning and Analysis to gain an overview of Finance and Procurement and to assist in the production of monthend accounts and the planning and reporting cycle.
Bilingual Customer Service Representative Centennial
As a Bilingual Customer Service Representative, you’ll offer world class service through telephone conversation, email and/or chat functionality. By demonstrating a high degree of empathy and patience, you’ll directly impact the customer experience for thousands of cochlear implant recipients across North America.
Problem and Incident Analyst Sydney
Work as part of our Global Service Delivery function as the technical lead, responsible for the ITIL Problem Management process globally.
Sales Force Effectiveness Manager Sydney
Based at our iconic Macquarie University headquarters, this exciting role with an Asia Pacific scope, would suit a sales expert with strong CRM skills and knowledge
Product Marketing Manager, Recipient Services Centennial
In order to help Cochlear bring new service products to market and support cochlear implant recipients, we are recruiting for a Product Marketing Manager, Recipient Services in our Americas head office based in Centennial, CO. To be successful in this role, you’ll be able to expand service revenue, through organic growth and expansion of the offering. The successful candidate will be accountable for a portion of the revenue associated with their direct sphere of influence. The responsibilities include defining the overall strategy for a specific segment of revenue and executing against the agreed roadmap, while growing the revenue per recipient. You’ll work collaboratively with members from marketing, recipient services, IT and operations teams to delight our recipient customer base, deliver on initiatives and drive revenue. This leadership role is responsible for gaining an in-depth understanding of existing sources of revenue, trends and patterns as they work to identify and develop new products and services that drive customer satisfaction and create new revenue opportunities.
Business Planning Manager Gothenburg
Do you have experience of Product Lifecycle Management and exposure to Supply Chain Management processes within a manufacturing environment from a global company in a top 100 ASX company or leading health sciences company? We can offer a unique opportunity to business support within product lifecycle management analyse and execution within the world’s leading company in implantable hearing solutions.
Talent Acquisition Business Partner Sydney
An opportunity to partner with the Business in getting the best people on board through this time of growth!- An easy sell and a Regional Head Office
Solution Architect Sydney
An opportunity to join a global organisation to develop solutions for business problems, manage projects and optimise business processes.
General Awareness and Volunteer Program Director Centennial
Are you an experienced marketing leader who is experienced in cause and peer-to-peer marketing programs? The objective of this role is to create hearing health awareness programs that create public action. Would you like to do something really meaningful with your skills? Imagine using your experience to help people to hear again. We offer a unique opportunity to demonstrate your proven experience to leadership abilities in achieving world-class levels of customer satisfaction with the global leader in implantable hearing solutions.

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