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Customer Relationship Specialist Centennial
In order to help Cochlear support cochlear implant recipients, we are recruiting for a Customer Relationship Specialist in our Americas head office based in Centennial, CO. To be successful in this role you’ll be able to engage with Cochlear recipients to deliver concierge-level service through the upgrade process. You’ll work collaboratively with customer experience, reimbursement, marketing, and operations to create value and a positive customer experience in order to meet, and beat, individual and team revenue goals. This role is responsible for delivering a service to our recipients in assisting them through the upgrade process.
Engagement Manager - Minneapolis Minneapolis
With continued focus on our customers, Cochlear Americas is hiring an Engagement Manager for the Minneapolis area, also covering Nebraska, North Dakota and South Dakota. The Engagement Manager will work collaboratively with Marketing, Sales and the Cochlear Provider Network. The Manager will be responsible for establishing strong community relationships, promoting Cochlear to the public, developing and supporting consumer sales strategies, as well as recruiting, training and developing qualified Cochlear Community volunteers within an assigned territory. The Manager will be responsible for the strategic execution of programs through the use of a strong volunteer network focused on market growth through such avenues such as consumer outreach, community education, and Cochlear branding strategies.
Customer Service Specialist Centennial
If you are looking to make a difference in people’s lives, then the Customer Service Specialist role is right for you. Our customers rely on us to provide responsive and complete service to ensure their needs are met in a timely manner. This role directly connects with the customer through telephone conversation, email and chat functionality and is located in our Americas head office based in Centennial, CO.
Medical Billing & Collections Specialist Centennial
If you are a process orientated thinker and enjoy the challenge of successful and timely claim resolution while managing multiple invoices, then the Medical Billing & Collections Specialist role is right for you. This role has a significant impact on the business by performing insurance collections for Medicare, Medicaid, and Commercial Insurance accounts. This position is located in the Americas head office based in Centennial, CO.
IT Business Analyst Sydney
We have a new, permanent opportunity available at Cochlear for a career-focused IT Business Analyst. The purpose of the role is to partner with the business to proactively investigate and propose process and efficiency improvements; to document business requirements; and help define concepts and build business cases.
Clinical Account Manager, WA Perth
Imagine using your experience to help people around the world to hear again. Due to the phenomenal success and growth of this iconic Australian company, Cochlear has now opened new opportunities for experienced Clinical Account Managers to be a part of their success story. In this role, you will have the unique opportunity to utilise your skills in providing clinical and surgical support to key professional partners as an expert of the Cochlear product portfolio. Your role will have a significant impact on the business by collaborating with key accounts across Australia and New Zealand.
Group Manager- Marketing Communications and Operations Sydney
Global leadership position with the opportunity to play a pivotal role in transforming Cochlear into a customer-centric market leader in the hearing space.
Head of Market Access & Government Affairs - Japan Tokyo
We have an exciting opportunity for an experienced Head Market Access and Government Affairs personnel to work for an iconic Australian company based in Tokyo, Japan. Cochlear is the global leader in the research and development, manufacture and marketing of implantable hearing solutions. The successful candidate will have the opportunity to influence the political and legislative landscapes in Japan to accelerate the growth of implantable hearing solutions.
Services Business Analyst Sydney
Due to expansion of the Global Services team we require a Services Business Analyst to join our dynamic team to assist with reports and projects. Based out of the Iconic headquarters at Macquarie University in Sydney, this unique role provides variety and the opportunity to work directly with key stakeholders of the Cochlear business across multiple projects.
Senior Production Engineer Sydney
Are you passionate about Engineering in a Manufacturing environment? Would you like to do something really meaningful with your skills? Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to support the Production Team of an iconic Australian company, leading the world in implantable hearing solutions. We believe this is one of the most meaningful jobs of its kind in Australia.
DSP Engineer Sydney
Develop Digital Signal Processing (DSP) algorithms to process speech and sound to help those with severe hearing loss. Based at our iconic Macquarie University headquarters in Sydney.
Acoustics Business Manager Sydney
This role is responsible for driving Cochlear’s acoustics business growth by maintaining strong customer and channel partner relationships. Your role will have a significant impact on of the growth story of this business, through the development and implementation of sales strategy. Now is truly an exciting and challenging time to join our growing business.
Communications Manager – 6 month  (Kommunikationsansvarig – 6 månaders kontrakt) Gothenburg
Do you have experience working as a Communications Manager in a global company? Would you like to join a creative team that constantly looks for new ways to communicate with our customers? Are you a skilled writer looking for a new challenge? Are you looking to do something really meaningful with your skills? Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to contribute to the development and execution of life changing products with Cochlear, an iconic Australian Company, leading the world in implantable hearing solutions.
Senior Legal Counsel - Manufacturing & Logistics Sydney
Pivotal position working in our Global Legal team as a Senior Legal Counsel at Head Office in Sydney
Executive Assistant, ANZ Sydney
The work we do at Cochlear helps people with hearing loss to connect to others and live full lives. You can utilise your experience as an Executive Assistant to help achieve Cochlear’s mission to help people hear and be heard by providing essential administrative support to the Australia & New Zealand team.
Surgical Education Manager Centennial
Bring your ENT/Medical Device/Pharmaceutical sales and surgical operating room training experience and work for the global leader in hearing implant technology! Cochlear Americas is hiring a Surgical Education Manager.
Recipient Account Collections Specialist Centennial
The Recipient Account Collections Specialist is responsible for providing exceptional service by acting with a sense of urgency to perform collection follow-up with patients regarding open accounts receivable and/or delinquent accounts while demonstrating a high degree of knowledge, integrity, and empathy in all aspects of team performance and operations. Primary responsibilities include contacting patients to pursue account resolution, explaining and reviewing account activity with patients, extending payment options and collecting payments. The key purpose of the Recipient Account Collections Specialist is to pursue reimbursement of services rendered and achieve accounts receivable resolution. This position is located in the Cochlear Americas head office based in Centennial, CO.
NPI Engineer Sydney
Join our Sydney Manufacturing team as an NPI Engineer working as part of the team who manufactures all external accessory components.
Senior Business Analyst Sydney
This role will provide you with the opportunity to provide early stage and full lifecycle consultancy to key stakeholders in order to execute key strategic initiatives.
Marketing Project Manager - 6 month contract Basel
We are looking for a Marketing Project Manager for our EMEA Marketing department, based at our headquarters of the EMEA region (Europe, Middle East & Africa) in Basel, Switzerland. This will be fixed-term position starting as soon as possible for the duration of 6 months. In this role, you will coordinate the regional deployment of digital marketing projects in the EMEA region. You will be the key point of contact for the countries and support them in their local roll-out of regional marketing assets.

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